[He's glad Sam utters only that one word. It's hard to really sound upset in a single word, so he can convince himself it's a neutral question, and he can answer it neutrally.]
...The man in the blue jacket with the cane. [A slight pause in which he doesn't look up at Sam - ] I...didn't mean to say it like that.
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...The man in the blue jacket with the cane. [A slight pause in which he doesn't look up at Sam - ] I...didn't mean to say it like that.